FAQ

Online marketing questions

We’ve compiled the most frequently asked questions about marketing, campaign management and collaboration so that you can find all the important information in one place.

We always treat advertising costs and service fees separately. You can see exactly how much we’ve spent on advertising platforms and what results this has yielded.

We define the key objectives and metrics before we even get started. We analyse not only clicks, but also enquiries, purchases, costs and return on investment.

Let’s analyse where the process is breaking down: at the targeting stage, the advert, the offer or the website. We’ll adjust the campaign based on the data and outline the next steps.

The first figures may be available within a few days, but it usually takes several weeks to draw reliable conclusions. The outcome depends on the market, the budget and the competitiveness of the bid.

There is no minimum budget that applies to every business. We determine the appropriate budget based on your objectives, the level of competition, the expected cost per click and the results you wish to achieve.

Yes. In our reports, we present only the data that is truly important, accompanied by clear explanations. We also explain what has changed, what we have done, and what we recommend for the coming period.

Yes. The advertising accounts, measurement data and systems developed remain the property of your business. We are granted access to manage them.

Yes. First, we audit the current settings, identify any issues and opportunities, and then draw up recommendations for future operations.

We cannot responsibly guarantee specific revenue figures or client numbers. What we do guarantee is: transparent working practices, accurate measurement, regular optimisation and honest communication.

Yes. We always tailor our strategy and tasks to the size, potential and available resources of the business.

We always set out the terms of our collaboration clearly in advance. There are no hidden costs or unexpected obligations. Minimum duration: 3 months.

No. Where necessary, we also coordinate the website, the online shop, the analytics system, the content, email marketing, CRM and automation.

The market, competitors and user behaviour are constantly changing. Campaigns must therefore be regularly monitored, tested and optimised.

The problem isn’t necessarily with the advert. It could be caused by a weak offer, a slow website, a poorly designed landing page or an overly complicated contact process.

We analyse search terms, target audiences, geographical data and conversions. We continuously refine our targeting based on these results.

Without conversion tracking, we can only see how many people clicked on the advert. We cannot see how many enquiries, bookings or purchases it generated.

We’ll discuss your business, your objectives, your current marketing activities and the key challenges you face. Based on this, we’ll make recommendations on possible next steps.

Depending on the task, we may need access to Google Ads, Meta, Analytics, Tag Manager, your website or your online shop. In all cases, we will only request the permissions necessary to carry out the work.

Not necessarily. We can also help with drafting ad copy, designing creative assets and crafting the right messages.

This depends on the product, the service, the target audience and the purchasing process. During the initial assessment, we will determine which platform is likely to be more effective.

Contact

Please get in touch with us today if you have any further questions!